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Postby Lairiodd » Thu Aug 16, 2007 11:29 am

Fair enough, I don't think our sys admin people are overloaded like that (there certainly isn't a call back queue).

I guess the company recognises the benefit of having the computer system working efficiently. Having an engineer unable to work for an hour or 2 when the problem could be fixed in 5 mins is not cost effective.
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